Privacy Policy

Overview

This Privacy Policy explains how Gamesctrl Partien Private Limited ("Gamesctrl", "we", "us", "our") collects, uses, discloses, and protects information relating to individuals who use our website, applications, platforms, and services ("Services"). By using the Services, you consent to the practices described in this Policy.

Information We Collect

• Information you provide: name, email address, phone number, billing details, in-Service username/profile, and any other information submitted when you register, contact us, or use the Services.
• Information collected automatically: IP address, device and browser type, operating system, log data, gameplay and usage statistics, and session activity.
• Information from third parties: data received from payment processors, app stores, business partners, or publicly available sources, where applicable.

How We Use Information

• To provide, operate, and maintain the Services, including matchmaking, leaderboards, and in-Service features;
• To process transactions and send related confirmations, including for GST-compliant invoicing;
• To communicate with you, including responding to enquiries and sending service updates;
• To improve, personalise, and secure the Services, and to detect fraud, cheating, or abuse;
• To comply with applicable legal and regulatory obligations, including tax and corporate law requirements in India.

Sharing & Disclosure

We do not sell personal information. We may share information with:

• Service providers who process data on our behalf (e.g., hosting, payment processing, analytics, anti-cheat), under appropriate confidentiality obligations;
• Regulatory, tax, or law enforcement authorities where required by applicable law;
• A successor entity in the event of a merger, acquisition, or sale of assets, subject to equivalent privacy protections.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Services, remember preferences, and understand usage. You can control cookies through your browser or device settings; disabling certain cookies may affect the functionality of the Services.

Data Security

We implement reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, comply with legal, tax, and accounting obligations, and resolve disputes, after which it is securely deleted or anonymised.

Your Rights & Choices

Subject to applicable law, you may have the right to access, correct, update, or request deletion of your personal information, and to withdraw consent for its processing. To exercise these rights, contact us using the details in Section 12.

Children's Privacy

The Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

International Transfers

Where information is transferred outside India, we take reasonable steps to ensure it receives an adequate level of protection consistent with this Policy and applicable law.

Changes to this Policy

We may update this Privacy Policy periodically. Material changes will be communicated through the Services. The "Last updated" date at the top of this page reflects the most recent revision.

Contact Us

For privacy-related questions, requests, or grievances, please reach out using the details below.